This policy explains what Profitpin LLC collects when you visit getsaleledger.com, subscribe to SaleLedger, run the App, or contact support, and what we do with it.
SaleLedger runs on your Windows computer and processes your files there. It does not upload your settlement exports, QuickBooks/IIF files, bank statements, consignor names, amounts, reports, or history to us or to anyone else. Those stay in the folders on your computer where the App saves them (~/.saleledger/ and wherever you save reports).
The App makes one kind of network request: about every six hours, and when you activate, it sends your license key to license.getsaleledger.com and receives back whether your subscription is active. That request includes your computer's IP address, as every internet request does. Nothing about your reconciliation is included. The App contains no analytics, telemetry, or crash reporting.
Checkout and billing are handled by Stripe. Stripe collects your name, email address, billing address, and card details directly; we never see your full card number. From Stripe we receive and keep: your email address, your Stripe customer and subscription identifiers, the subscription's status (trialing, active, past due, cancelled), billing dates, and your license key, which is stored on your Stripe subscription. We use this to run your subscription, answer support requests, and send the emails described below.
Our license service (hosted on Render in the United States) keeps ordinary server logs — request time, path, IP address, and license key — for a short period for security and troubleshooting.
Transactional only: your receipt and invoices (from Stripe), a reminder before your free month ends, failed-payment notices, notices about changes to price or terms, and replies to your support requests. We don't send marketing newsletters. You can't opt out of transactional emails while subscribed, because they're how we tell you about charges.
getsaleledger.com is a static site hosted on GitHub Pages. GitHub keeps standard access logs (IP address, browser, pages requested) under GitHub's privacy statement. Fonts load from Google Fonts, which receives your IP address to serve them. We don't set analytics cookies or use advertising trackers. The welcome page after checkout requests your license key from our license service using the Stripe session reference in its address.
If you email support@getsaleledger.com, we keep the conversation so we can help you and follow up. Please don't send bank statements, consignor lists, or license keys in support email unless we ask — describe the problem, or send a screenshot with amounts and names blurred. Our mailbox is hosted by Microsoft 365.
Subscription records stay with your Stripe customer record for as long as you're a customer and afterwards as long as tax and accounting rules require (generally seven years for payment records). Server logs are kept for weeks, not years. Support email is kept while relevant.
To delete your account data, cancel your subscription and email support@getsaleledger.com from your subscription address; we'll delete what we're not legally required to keep and confirm. Data on your own computer is yours to delete — uninstalling the App does not remove ~/.saleledger/.
You can ask us what personal information we hold about you, ask us to correct or delete it, and ask for a copy. Email support@getsaleledger.com. Residents of California and other states with privacy laws have additional rights under those laws; we honor them for everyone. We don't discriminate against you for exercising them.
SaleLedger is a business product and isn't directed at children under 16; we don't knowingly collect their information.
All traffic between the App, the website, the license service, and Stripe is encrypted (HTTPS). The license service holds no customer database of its own; it reads subscription status from Stripe using a restricted API key limited to the few operations it needs, and verifies every webhook signature. Card data is entered on Stripe's pages and handled under Stripe's PCI DSS certification. No system is perfectly secure, and the data on your own computer is protected by you.
In the past 12 months we have collected these categories of personal information: identifiers (name, email, Stripe customer ID, license key, IP address) and commercial information (subscription status and billing history). We collect them directly from you and from Stripe, use them only for the purposes above, and share them only with the service providers listed. We do not sell or "share" personal information for cross-context behavioral advertising, and we don't use sensitive personal information. You may exercise the rights above by email; we'll verify a request by replying to the address on your subscription. You may authorize an agent to act for you. Our website doesn't respond to browser "Do Not Track" signals because it doesn't track visitors.
Our service providers store data in the United States. If you use SaleLedger from outside the US, you're sending your subscription information to the US.
We'll post updates here and, for material changes, email the address on your subscription. The effective date at the top tells you which version you're reading.
Profitpin LLC · support@getsaleledger.com