Email verification starts one fixed trial for each eligible account and product. Restoring access does not extend it. Payment happens only if you choose a separate paid checkout. Existing subscriptions and card-based trials retain the terms accepted at their original checkout.
Open your billing page (the “Manage subscription” link on your welcome page, or in the App when your subscription needs attention) and choose Cancel — it takes effect immediately for future charges. Or email support@getsaleledger.com from your subscription address and we'll cancel for you within one business day. Your access continues to the end of the current paid period.
Because the subscription is month to month with no minimum term and a free first month, we don't prorate or refund a monthly charge for unused days after you cancel.
We will refund a charge in full if: you were charged after cancelling before the trial ended or before the renewal date; you were charged twice for the same period; or the App could not run on your Windows computer and we couldn't fix it within a reasonable time after you contacted support. Email support@getsaleledger.com within 30 days of the charge with the receipt date. Refunds go back to the original card and usually appear within 5–10 business days.
If your state's consumer-protection law gives you refund rights beyond this policy, those rights apply.
Please contact us first — most billing questions are fixed the same day. If you file a chargeback with your card issuer instead, your subscription is suspended while it's investigated, and if the charge was valid under these policies we'll provide the issuer with your checkout record. Contact: support@getsaleledger.com.
The App stops running new reconciliations. Reports and history already saved on your computer stay there and remain yours. Restart the subscription at any time from getsaleledger.com; a second free month is not offered to the same business.
support@getsaleledger.com — we read every message.